Outsourced IT Support Company Based in Houston

Better Technology = Better Business

  • We streamline transitions with clear, step-by-step plans and minimal effort on your part.
  • Our transparent invoices and detailed explanations show the value behind every cost.
  • Trust is earned through clear communication, listening, and delivering results.
  • Providing reliable managed IT services, cybersecurity, and remote monitoring for Houston businesses through I.T. Matters, Inc., your trusted MSP.

How Can We Help?

It’s our job to help your business work faster and more profitably by taking all routine IT tasks off your plate.

Schedule a 15-minute call to see if we are a good fit to help your organization.

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I.T. Matters Understands That Switching IT Companies In Houston Can Be Stressful.

I.T. Matters Understands That Switching IT Companies In Houston Can Be Stressful.

Too Complicated & Troublesome To Switch.

We help you review the contracts, coordinate the switch, and minimize your involvement with the technical move. We make the process seamless. By ensuring we have an easy to understand plan, you know what’s going to happen each step of the way without having to get involved.

Too costly, too little value—technology feels like a money pit.

We help you understand your technology expenses by clearly detailing what you’re paying for and why. Our expertise ensures your budget is considered, preventing surprises. With transparent invoices and statements of work, you’ll always know what was done and why it was necessary.

How Do I Know You’re Experts In Your Field?

We earn trust by simplifying technology, ensuring you make informed decisions. By listening to your concerns and delivering on promises, we prove our reliability. No jargon—just clear solutions and measurable success.

What our satisfied clients have to say…

It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our satisfied clients tell you themselves.

Why Houston Businesses Choose I.T. Matters, Inc. as Their Outsourced IT Support Company in Houston

Outsourcing your IT is a critical decision that can transform how your business operates. Whether you’re seeking managed IT support or outsourced IT services in Houston, I.T. Matters, Inc. understands that choosing the right partner in Houston is about trust, proven expertise, and long-term reliability. With a successful track record of delivering Professional IT Services in Houston, we help small and mid-sized businesses like yours stay secure, efficient, and future-ready.

Here’s why Houston companies rely on us as their Outsourced IT Support Provider in Houston:

24/7 Remote Monitoring

Proactive issue detection and resolution before downtime disrupts your business.

Certified Houston IT Experts

Local tech experts who understand the unique challenges faced by Texas businesses.

Flexible Support Plans

Scalable IT solutions for small to medium-sized Houston companies.

Advanced Cybersecurity Measures

Cutting-edge protection tools and compliance standards to keep your data secure.

Local Support, Nationwide Reach

Quick on-site IT support for Houston offices when remote help falls short. We also serve businesses in Austin, Dallas/Fort Worth, and San Antonio.

Positive and People-Focused Culture

We bring enthusiasm and collaboration to every client partnership.

Process-Driven Excellence

Structured workflows that ensure efficiency, consistency, and dependable results.

Dedicated to Continuous Improvement

We continually refine our methods to deliver top-quality service every time.

We also recognize that some businesses may have experienced challenges with outsourced IT providers in the past. That’s why at I.T. Matters, we approach every partnership with transparency, professionalism, and a commitment to building trust. Our goal is to help you carefully evaluate the benefits of outsourcing IT services, ensuring you make an informed decision that aligns with your business goals and growth plans.

With I.T. Matters, your technology is in capable hands, supported by a Houston-based team that values precision, integrity, and your continued success.

About I.T. Matters

Trust Is Earned, Not Expected: IT Management Company For Local Businesses

I.T. Matters is dedicated to empowering businesses through exceptional IT management and support. With a focus on reliability, innovation, and client satisfaction, we help organizations thrive by delivering tailored IT solutions.

Based in Houston, Texas, we’ve built a reputation for trust and excellence – extending our services to clients in Austin, Dallas/Fort Worth, and San Antonio. At I.T. Matters, we believe IT truly matters.

Schedule an Appointment Today

Comprehensive Outsourced IT Services for Houston Businesses.

From daily tech support to advanced cybersecurity and cloud management, I.T. Matters Inc. delivers complete IT solutions that keep Houston businesses secure, efficient, and ready for growth.

Managed IT Services

Streamline Your IT Operations

Focus on your business growth while we handle your IT needs. Our Managed IT Services deliver proactive monitoring, problem resolution, and seamless technology management to ensure minimal downtime and peak efficiency for your business.

Cybersecurity Services

Fortify Your Digital Defenses

Protect your business with robust cybersecurity solutions. From threat detection to data encryption, we provide comprehensive security measures to safeguard your systems, ensuring uninterrupted operations and peace of mind.

Microsoft 365

Optimize Collaboration and Productivity

Revolutionize your workplace with Microsoft 365. From real-time collaboration to secure cloud access, we enable your team to work efficiently from anywhere while keeping your data safe and accessible.

Business Continuity & Disaster Recovery

Ensure Operational Resilience

Prepare for the unexpected with tailored continuity strategies. We combine robust backups, disaster recovery planning, and proactive solutions to minimize downtime and protect your business in any crisis.

VoIP Services

Smarter Business Communication

Upgrade your business communications with VoIP phone systems that integrate flexibility, clarity, and cost savings. Stay connected with clients and teams through our reliable cloud-based voice solutions.

IT Consulting

Strategic IT Guidance

Our IT Consulting services empower Houston businesses to make smart technology investments. We assess your infrastructure, align IT strategies with goals, and build long-term roadmaps for digital transformation.

Partner Technologies

Free-Gift-To-You-1

Free Gift To You

Struggling to understand how outsourced IT services can benefit your organization? Download your free resource from I.T. Matters and get a clearer picture on the importance and benefit to outsourced IT services.

Insights from Houston’s IT Experts

Fresh Perspectives on Technology and Business.

The Remote Work Lie

The Remote Work Lie

Remote work isn’t going away ... and neither are the risks that come with it. Every time someone logs in from a coffee shop, a hotel lobby, or their personal laptop at home, you’ve just expanded the attack surface for your business. That’s not fearmongering. That’s...

read more
These Scams Are Everywhere (And They Work)

These Scams Are Everywhere (And They Work)

Cybercriminals don’t take days off ... and they don’t wait for a “good” time to strike. They prey on moments when people are busy, distracted, or rushing. The tactics change, but the goal is the same: trick you into giving up money, data, or access. And they’ve gotten...

read more
YOU Are The Hacker’s Shortcut In

YOU Are The Hacker’s Shortcut In

Hackers don’t always kick in the digital door. Sometimes, they just talk you into opening it. This is social engineering; hacking people instead of systems. It works because humans are wired to trust, help, and move fast under pressure. Criminals know that if they get...

read more

Frustrated When Your Technology Doesn’t Do What You Want?

I.T. Matters can fix it by getting to the root of the problem so you can get back to growing your business.

Speak With An IT Expert

CALL: Call to schedule a site visit.

  • Let us get to know your needs/business objectives.
  • Make sure we're a good fit/Are we a good fit?
  • Get the information you don't have.

PLAN: Let's create a customized plan and get it executed.

  • Expert advice
  • Let's fix the problem.
  • Clear path forward after the customized plan / Long term

BUILD: Build for the future.

  • More revenue
  • More customers
  • More happiness. More sleep. Peace of mind.

Frequently Asked Questions

What happens when hardware fails or when new software needs to be installed?
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Can my employees reach out for support directly, or just me?

Your employees will be able to reach out to us directly. We’ll be able to help resolve the issue quickly and efficiently.

What kind of industries best benefit from our IT support services?

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

Are IT services only for big corporations?

Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.

Is there a minimum number of users you support?

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.