VoIP Services

Traditional phone systems are becoming obsolete due to their outdated, costly, and inflexible nature. Embracing modern communication methods is imperative in today's fast-paced digital landscape.

With innovative solutions like cloud-based communications and Voice over Internet Protocol (VoIP) systems, businesses can enjoy greater flexibility, efficiency, and cost-effectiveness. It's time to say goodbye to the limitations of traditional phone systems and welcome the advancements of modern technology.
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What Are Cloud Communications?

Businesses today are shifting towards cloud-based communication platforms, utilizing Voice over Internet Protocol (VoIP) systems. By harnessing the power of the cloud, businesses can seamlessly integrate phone calls, video meetings, instant messaging, and more, all within a single environment. This modern approach offers enhanced connectivity, advanced features, and cost savings.

Cloud communications revolutionize the way businesses communicate by merging phone, video calling, and other essential capabilities into cloud-based solutions. These platforms deliver communication services via the cloud, offering additional integrations and features like mobile apps, online conferencing, and contact center applications. Best of all, cloud communications are affordable and scalable, making them suitable for businesses of all sizes.

Staying connected is crucial for any organization. Cloud communications make it easier than ever for small and mid-sized businesses to access reliable business phone systems without the high costs and complexities associated with traditional systems. That’s why we offer VoIP solutions for our clients.

Key Features Offered by VoIP

  • Advanced Receptionist Features: Automate call management with advanced receptionist features.
  • Call Recording: Capture important conversations for future reference with call recording functionality.
  • Interactive Voice Response (IVR): Enable callers to access information efficiently through IVR systems.
  • CRM Integrations: Seamlessly integrate VoIP services with critical business systems.
  • Flexible Integration: Integrate VoIP services with existing SIP handsets effortlessly.
  • Customization Options: Personalize hold music to align with your business branding and preferences.

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Are Cloud-Based Phones Like My Normal Phone?

Absolutely! VoIP can serve as a replacement for traditional business phones. VoIP calls travel over the internet and can connect with any other type of phone globally. Plus, VoIP services are accessible from anywhere with an internet connection, making them ideal for remote work setups.

Why Choose VoIP?

  • Lower Initial Costs: Transitioning to a cloud-based communications system requires minimal upfront investment compared to traditional phone systems.
  • Reduced Monthly Expenses: Enjoy cost savings with cloud-based phone services and eliminate surprise charges.
  • Enhanced Collaboration: Foster collaboration among team members, regardless of their location, with cloud-based phone service.
  • Scalability: Easily scale your communications system to accommodate business growth or changes.
  • Streamlined Communications: IConsolidate your telecommunications needs with VoIP services, from conference calls to video conferencing.
  • Accessible Phone Records: Retrieve and manage phone records online effortlessly for improved efficiency.

Need Expert Assistance with
Cloud-Based Communications?

Transitioning to VoIP doesn’t have to be daunting, especially with support from I.T. Matters, Inc. Our cloud communications solutions eliminate the complexities and hassles associated with outdated communication systems, allowing you to focus on what matters most—growing your business.

Get in touch with our team to learn more about how we can modernize your communication infrastructure.

I.T. Matters gets to work using our proven framework below:

CALL: Call to schedule a site visit.

  • Let us get to know your needs/business objectives.
  • Make sure we're a good fit/Are we a good fit?
  • Get the information you don't have.

PLAN: Let's create a customized plan
and get it executed.

  • Expert advice
  • Let's fix the problem.
  • Clear path forward after the customized plan / Long term plan

BUILD: Build for the future.

  • More revenue
  • More customers
  • More happiness. More sleep. Peace of mind.