You Focus on Growth While We Handle Your IT
Today’s business climate relies on information technology for everything. Whether you are ordering parts and supplies, getting a ride to the airport, finding out how much oil is flowing down a pipeline, filing your taxes, or paying bills, everything relies on your information technology solutions and systems, and it should empower your business.
That’s exactly what I.T. Matters, Inc. delivers. With Managed IT Services in Houston, our mission is simple: keep your operations running smoothly, securely, and without interruptions.
From startups in the Energy Corridor to established companies in Downtown Houston, Texas. Businesses trust I.T. Matters, Inc. to manage their technology, allowing them to focus on their business growth. When you partner with us, you’re not just getting IT support; you’re getting peace of mind knowing your systems, data, and people are protected 24/7.
Our Managed IT Services take care of almost every aspect of your information technology.
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Core Services Included in Our Comprehensive Managed IT Services
Managing your business technology effectively requires more than just day-to-day support. A truly comprehensive managed IT service includes proactive planning, continuous monitoring, and strategic guidance to ensure your operations stay secure, efficient, and aligned with long-term goals.
Below are the key services you can expect from a trusted managed IT provider like I.T. Matters Inc.:
24/7 Proactive Monitoring and Support
Continuous monitoring of your IT infrastructure to detect and resolve issues before they impact your business. This includes monitoring for security threats, performance issues, and hardware failures.
Cybersecurity and Compliance
Robust security measures such as firewalls, intrusion detection systems, antivirus software, and regular security assessments to protect your data and systems from cyberattacks. Additionally, assistance with compliance requirements ensures your IT environment adheres to industry regulations.
Data Backup and Disaster Recovery
Implementation and management of reliable data backup and disaster recovery solutions to protect your critical data and ensure business continuity in case of unexpected events.
Cloud Services
Assistance with migrating to and managing cloud-based solutions, such as cloud storage, software-as-a-service (SaaS) applications, and infrastructure-as-a-service (IaaS).
Strategic IT Consulting
Guidance and expertise in aligning your IT strategy with your business goals, optimizing IT investments, and planning for future technology needs.
Our Client-Focused Approach to Managed IT Services
At I.T. Matters, we do more than manage your IT, we go beyond standard managed IT services. We prioritize client care and satisfaction. We partner with you to support your long-term business growth and success. Our approach is built on personalized service, proactive support, and a commitment to exceptional client care. Everything we do is designed to align your technology with your goals and keep your business running smoothly.
Here’s what sets our approach apart:
Personalized Service
We take the time to understand your unique business needs and goals, tailoring our services to fit your specific requirements.
Proactive Problem Prevention
We focus on preventing IT issues before they occur, saving you time, money, and frustration.
Exceptional Customer Service
We pride ourselves on providing top-notch customer service, with fast response times and a dedicated team of IT professionals ready to assist you.
Client-Focused Solutions
We believe that your success is our success. We are committed to providing solutions that meet your needs and exceed your expectations.
Professionally Managed IT Services
With our team of IT professionals in Houston, IT Matters is your go-to provider for comprehensive IT services.
We specialize in developing, implementing, and managing the right technologies that align with your business objectives. Your IT system should streamline operations, not complicate them, and that’s where we come in. We handle all the technical aspects, from budget planning and IT consulting to virtualizing servers and designing robust networks, allowing you to focus on what you do best, running your business in Houston.
Our IT services in Houston also include IT infrastructure planning, business continuity strategies, backup and disaster recovery solutions, and comprehensive network security policies. We understand the local market’s unique needs and are committed to delivering solutions that support your growth and success. If you’re looking to upgrade your network or enhance your IT capabilities, reach out to us to explore your options for professional IT support in Houston.
Get Personalized and Customized Solutions
At IT Matters, we offer more than just IT services, we provide a strategic partnership for businesses in Houston.
As a locally-based Outsourced IT Support Company, we understand the unique needs of Houston’s diverse business community. Our team is dedicated to crafting tailored IT solutions that drive your business forward, whether you are looking to enhance your IT infrastructure or strengthen your cybersecurity measures.
Imagine having a reliable IT infrastructure that not only scales with your business growth in Houston but also improves your operational efficiency. Our IT services are designed to protect your sensitive data from evolving cyber threats, ensuring your business remains secure and compliant with industry regulations. Our local experts work closely with you to understand your specific needs, developing solutions that optimize efficiency, reduce costs, and boost customer satisfaction.
At IT Matters, we are committed to helping Houston companies and businesses across Texas to achieve their goals through innovative IT services. Whether you’re located in Downtown Houston or anywhere in between, let us show you the difference a dedicated, local IT partner can make.
Managed IT Services is Like Having Your Own IT Department
Many companies cannot afford or just don’t have the need for a full-time IT department. This is where managed IT services become the perfect solution. Partnering with I.T. Matters as your managed IT services team is just like having your own IT department, and sometimes much better than having a W-2 staff on your payroll for IT. Working with a managed IT provider often delivers greater value, broader expertise, and more reliable coverage.
How are managed IT services better than having your own IT department? Here are a few reasons local organizations choose to hire a managed IT services company, versus staffing their own IT department.
- Cost: Cost is a huge factor in going with a managed IT services company versus an in-house IT department. Companies can get an entire team of IT professionals for the same cost as one or two employees.
- Skills: Managed IT services companies often bring more skills to the table than those working for a company’s IT department. Many times, those additional skills are offered for the same fee or a small added consulting fee.
- Coverage: Like with most W-2 employees, you are limited to the hours they can work, vacation time, sick time, and more. Having a managed IT services company versus full-time W-2 IT professionals removes that burden, and you will have full-time coverage without the worry.
- Growth: As your company grows, your Managed IT services grow with you. Need additional resources? Scale up and scale back when your business requires it.
With today’s staffing challenges and lack of skilled workers, finding great IT professionals to work for your organization is becoming more and more difficult. With a great managed IT services company like I.T. Matters, removing the burden and stress of IT from your daily worries list will allow you to focus on expansion, revenue growth, expense control, and new initiatives toward your business.
What You Get With Managed IT Services From I.T. Matters
Many managed IT service companies are exactly the same when it comes to their service offerings. Almost every single company offering managed IT services provides:
- Help Desk Services
- vCIO Services
- Cybersecurity
- Backup and Recovery
- Business Continuity
- 24/7 Monitoring
- Patching and Updates
- And much more
What makes I.T. Matters different from almost every other managed IT services company in Houston, Texas, and surrounding areas is our focus on client care and satisfaction. What sets us apart is not just what we offer, but how we deliver it. While many companies claim to prioritize customer service, we back it up with real, long-term client relationships, consistent communication, and a proactive mindset. In an industry where service promises are often just marketing copy, we focus on proving our commitment every day, through reliability, responsiveness, and results.
The Value of Choosing I.T. Matters, Inc.
What sets I.T. Matters, Inc. apart is commitment. We don’t disappear after setup or hide behind ticket numbers. Our dedicated teams understand your infrastructure, your people, and your goals.
Every Managed IT Services agreement includes:
- Assigned local technicians who know your business.
- Transparent reporting and open communication.
- Regular IT performance reviews to ensure alignment with your goals.
- Flexible service levels for scalable growth across Texas.
With I.T. Matters, Inc., your technology always aligns with your vision, and your business stays one step ahead of risk.
Managed IT Services Across Houston and Texas That Keep You Ahead
Since 2012, I.T. Matters, Inc. has been serving Houston, Texas, and businesses across Texas with reliability and integrity. We’ve built a reputation for consistency, accountability, and service that goes beyond the standard.
Our Managed IT Services allow your team to:
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Stay focused on growth instead of tech issues.
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Operate without downtime.
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Trust that your data, systems, and users are protected around the clock.
For us, it’s not about being the biggest IT provider; it’s about being the most dependable. When you succeed, we succeed.
Move Forward With Confidence. Partner Now With I.T. Matters, Inc.
Technology should give you freedom, not frustration. When you choose I.T. Matters, Inc. for Managed IT Services in Houston, you’re choosing a partner that’s invested in your business’s uptime, safety, and growth.
We know how much your operations depend on technology. That’s why our promise is simple: proactive management, responsive support, and long-term stability. Let us handle the IT headaches and worries so you can focus on building what’s next.
It’s time to experience Managed IT Services that make running your business easier, safer, and stronger, right here in Houston, Texas, and across Texas.
Schedule your consultation today and discover why I.T. Matters should be your Managed IT Services provider in Houston, TX.
Frequently Asked Questions About Managed IT Services in Houston
What are Managed IT Services and how do they help Houston businesses?
Managed IT services involve outsourcing ongoing IT management responsibilities, ranging from monitoring and maintenance to security and consulting. Houston businesses benefit through proactive maintenance, cost predictability, fewer disruptions, enhanced security, and faster response times without the need for large in-house IT teams.
Can managed IT services help with hurricane preparedness and disaster recovery?
Yes, managed service providers implement comprehensive disaster recovery strategies, including data backup, cloud replication, and business continuity planning specifically addressing Houston’s hurricane risks. These plans ensure rapid recovery from flooding, power outages, and facility damage.
How does I.T. Matters ensure data security for Houston, Texas clients?
I.T. Matters, Inc. completes regular security audits, implements layered protection technologies, delivers staff training, and maintains up-to-date compliance procedures, keeping businesses ahead of cyber threats and regulatory changes.
Do managed IT services work for small businesses or just large corporations?
Managed IT services scale effectively for businesses of all sizes. Small businesses often benefit most from accessing enterprise-level expertise without hiring full-time IT staff. Providers offer different service tiers accommodating various budgets and requirements.
How do managed service providers ensure data security and compliance for Houston, TX businesses?
Providers implement layered security strategies including firewalls, antivirus, intrusion detection, encryption, and access controls. They maintain compliance expertise for regulations like HIPAA, PCI DSS, and SOC 2, providing necessary documentation and audit support.
Can managed IT services help migrate our business to the cloud?
Yes, managed service providers offer comprehensive cloud migration services, including assessment, planning, implementation, and ongoing management. They help determine optimal cloud strategies, whether public, private, or hybrid deployments best suit your needs.