Driving Business Growth Through Purposeful Technology and Proven Expertise
I.T. Matters, Inc. is a Texas-based MSP Company that helps organizations build smarter, more resilient businesses through strategic technology management. As a trusted Managed Service Provider, we deliver the tools, expertise, and proactive solutions companies need to stay competitive — from Houston to Austin, Dallas/Fort Worth, and San Antonio.
For us, IT isn’t just about systems and software; it’s about empowering people, simplifying operations, and protecting what matters most.
Trust is Earned, Not Expected
Over the years, many businesses have learned the hard way that not every provider delivers on their promises. At I.T. Matters, we’ve built our reputation as an MSP Company on one simple truth: trust is earned through consistency, reliability, and genuine partnership.
When you choose I.T. Matters, you’re not getting a vendor; you’re gaining a long-term technology ally who shows up, follows through, and puts your success first. We respond quickly, communicate clearly, and make every decision with your business goals in mind.
40+ Years of Proven Experience in Managed IT
Our leadership team brings over 40 years of combined experience in IT management, cybersecurity, and strategic consulting. We’ve guided hundreds of organizations through evolving digital challenges, and that experience fuels every solution we deliver today.
As a full-service Managed IT Services Provider, we handle every aspect of your IT environment, including:
- Network management and remote monitoring
- Cloud migration and optimization
- Data protection and cybersecurity
- Microsoft 365 and cloud collaboration solutions
- IT consulting and technology planning
We’ve seen how technology can transform businesses when managed right. That’s why we go beyond fixing issues to help you plan, grow, and thrive with confidence.
What Sets I.T. Matters Apart
We’re not your typical MSP Company. We take pride in combining structure, flexibility, and a genuine love for what we do. Our philosophy is simple: when our clients succeed, we succeed.
Our Core Values:
- People-First Approach: We focus on relationships, not transactions.
- Process-Driven Excellence: Every service follows clear standards for reliability and quality.
- Continuous Improvement: We evolve with technology to deliver stronger results each year.
- Integrity and Accountability: We do what we say, and we stand by every commitment.
Whether we’re resolving a critical issue or developing a long-term IT roadmap, we approach every task with the same goal: to deliver technology that truly works for your business.
Why “I.T. Matters” Truly Matters
Our name isn’t just a play on words; it’s the foundation of our company culture. “I.T. Matters” reflects our belief that information technology truly matters to every organization’s success.
As your Managed Service Provider, we treat your business like our own. Every recommendation, every solution, every security update we make is all done with your goals in mind. Because to us, it’s not just IT. It’s the heartbeat of your operations. And it matters.
Meet the Team Behind the Technology
Behind every great technology solution is an even greater team. At I.T. Matters, our certified IT professionals bring decades of experience across multiple disciplines, including network engineering, cybersecurity, cloud computing, and strategic IT planning.
We don’t outsource responsibility, we own it. From our Houston headquarters to clients across Texas, our specialists work closely with your internal teams to create secure, efficient, and scalable IT environments that support your business growth.
40+ Years Of Leadership Providing IT Solutions And Technology Services
 Ha Tran President/CEO |
 John Crafton Chief Operating Officer |
 Si Tran Executive VP |
 Kim Huynh VP Technology |
Focused on Outcomes, Not Just Service
Every MSP Company claims to offer “great customer service.” But at I.T. Matters, we believe service means little without results. That’s why we focus on customer outcomes, measurable improvements that impact your bottom line.
We deliver:
- Reduced downtime through proactive maintenance and monitoring
- Stronger cybersecurity with layered protection strategies
- Predictable IT costs with fixed-rate monthly plans
- Scalable systems that grow alongside your business
Our clients trust us because we make their technology invisible, working perfectly in the background so they can focus on what they do best.
Proudly Serving Businesses Across Texas
While we’re proud to call Houston home, our reach extends far beyond city limits. I.T. Matters serves clients throughout Austin, Dallas/Fort Worth, San Antonio, and neighboring Texas communities.
From small startups to established enterprises, we tailor IT solutions that align with your business objectives, no matter your size or industry.
We understand the unique challenges of Texas businesses, and we deliver the reliable support, security, and scalability you need to stay one step ahead.
Learn more about our full range of IT services and how we support businesses across Texas by visiting our Trusted Outsourced IT Support Company in Houston. Discover how I.T. Matters, Inc. helps organizations simplify technology and achieve lasting success.
Partner with a Trusted MSP Company That Puts You First
Ready to work with an MSP Company that values trust, transparency, and performance? I.T. Matters, Inc. is more than a Managed Service Provider — we’re your partner in progress.
Let’s build a smarter, more secure IT foundation for your business.
Call I.T. Matters today at (281) 214-6432 or reach out to our online form to discover how our managed IT services can help you achieve more, because when it comes to technology, I.T. truly matters.
Schedule Your Initial Consultation
Headquartered in Houston, I.T. Matters proudly supports businesses across Texas, including Austin, Dallas/Fort Worth, and San Antonio, with reliable managed IT solutions tailored to each organization’s unique needs.