Got questions about technology, security, or IT support? You’re in the right place. Discover what makes I.T. Matters, Inc. your go-to partner for managed IT services, cybersecurity, cloud solutions, and more. We’re here to keep your business secure, efficient, and ready for whatever’s next.
Frequently Asked Questions
Got questions about technology, security, or IT support? You’re in the right place. Discover what makes I.T. Matters, Inc. your go-to partner for managed IT services, cybersecurity, cloud solutions, and more. We’re here to keep your business secure, efficient, and ready for whatever’s next.
What services does I.T. Matters, Inc. provide?
I.T. Matters, Inc. offers comprehensive managed IT services, cybersecurity, cloud solutions, and IT consulting designed to help businesses operate efficiently and securely.
What industries do you serve?
We work with businesses of all sizes across multiple industries, including healthcare, professional services, construction, manufacturing, and non-profits.
Do you provide remote and on-site support?
Yes. We offer both remote and on-site IT support, ensuring your business gets quick resolutions whether you’re in Houston or anywhere in Texas.
How quickly can I expect a response if I need support within a day or ASAP?
I.T. Matters, Inc. takes pride in fast, reliable response times. Most requests are acknowledged within minutes, and critical problems are prioritized for immediate resolution to minimize downtime and keep your operations running smoothly.
What is a Managed Service Provider (MSP)?
An MSP like I.T. Matters, Inc. handles your IT systems, security, and support proactively so you can focus on running your business instead of troubleshooting technology.
How does I.T. Matters help with business continuity?
We provide data backup, disaster recovery, and proactive monitoring to minimize downtime and ensure your business stays operational even during disruptions.
Do you offer IT consulting services?
Yes, our IT consulting services include technology strategy planning, infrastructure optimization, and digital transformation guidance for growing businesses.
How much does outsourced IT support cost?
Pricing depends on your company size, infrastructure, and service needs. We offer flexible plans tailored to your business and budget.
What is included in your IT Help Desk support?
Our help desk provides 24/7 assistance for software troubleshooting, device setup, password resets, and general IT maintenance.
Does I.T. Matters offer VoIP services?
Yes, we provide business VoIP solutions for modern, cost-efficient communication systems that integrate with your IT environment.
Do you support Microsoft 365 and Cloud Services?
Absolutely. We specialize in Microsoft 365 migration, management, and cloud optimization to help your team work securely and efficiently.
In what areas does I.T. Matters, Inc. offer IT services?
Headquartered in Houston, I.T. Matters, Inc. proudly supports businesses across Texas, including Austin, Dallas/Fort Worth, and San Antonio.